Shipping policy

Shipping Policy

Thank you for shopping with Prints & Giggles 3D!

Processing Times

Many of our products are 3D printed and may be made to order. Processing times can vary depending on the item, order size, and current production schedule.

We work to prepare and ship orders as quickly as possible. If an order requires additional production time, we will contact you if there is a significant delay.

Shipping Rates

Shipping charges are calculated at checkout based on the items in your order, package size, weight, destination, and available shipping service.

Delivery Times

Delivery estimates shown at checkout begin after your order has been processed and shipped.

Carrier delivery times are estimates and may be affected by weather, holidays, carrier delays, or other circumstances outside of our control.

Tracking

When tracking information is available, it will be provided after your order ships.

Please allow time for the carrier to scan and update the tracking information after the shipping label is created.

Incorrect Shipping Addresses

Please make sure your shipping address is correct before submitting your order.

If you notice an error, contact us as soon as possible. Once an order has shipped, we may not be able to change the delivery address.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility.

Lost or Damaged Packages

If your order arrives damaged, please contact Prints & Giggles 3D as soon as possible and provide photos of the item and packaging.

If tracking shows a package as delivered but you cannot locate it, please check around the delivery location and contact the shipping carrier. You may also contact us and we will help where possible.